Premium Solutions That Improve Life

Refunds


Returns and Refunds
Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require proof of purchase.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds 
If you haven’t received a refund yet please contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done this and you still have not received your refund yet, please contact us: info@privason.com


Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email: info@privason.com


Return Shipping
To return your product, please contact contact: info@privason.com
KIndly pay for the shipping freight when returning the item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance.